[The improvement of medical education within the framework of scientific educational cluster].

The article presents analysis of problems of training of physicians. The defects of professional orientation of applicants were noted, resulting in the fact that 19% of students already during their studies choose not to work in health care after graduation. Besides, deficiency of practical experience among students, as well imbalance of training of specialists in various specialties, shortage of budget places in residency, dissatisfaction of young physicians with working conditions and its schedule was registered. The authors propose complex of measures developing professional orientation of applicants, improving quality of education in medical universities and assisting their employment and successful adaptation in medical organizations.

[The brief characteristic of manpower potential in health care of Greece, Spain, Bulgaria].

The article presents brief descriptive review of manpower resources in health care of Greece, Spain and Bulgaria. It is noted that countries differ in redundancy of specialists at relative deficiency of general practitioners. The medical personnel of analyzed countries are characterized by aging, tendency to migration to other countries, deficiency of paramedical personnel and excess of required number of dentists that is especially pronounced in Bulgaria. Furthermore, accessibility of medical care is reduced by limits of number of patients per one physician established for specified time period in Greece. The salary level of physicians in these countries varies from minimal (Greece, Bulgaria) to maximal in Spain. At that, training of medical personnel is implemented according to Bologna system (bachelor course, magistracy, etc.) and is characterized by long period (4-5 years) of training physician for independent work.

[Brief description of the personnel potential of healthcare in Greece, Spain and Bulgaria].

The article presents a brief descriptive overview of the human resources of healthcare in Greece, Spain and Bulgaria. It is noted that they differ in the redundancy of specialist doctors with a relative shortage of general practitioners. The medical personnel of these countries are characterized by aging, a tendency to migrate to other countries, a shortage of secondary medical personnel, an excess of the required number of dentists, which is especially pronounced in Bulgaria. In addition, the availability of medical care and the limits on the number of patients for a certain time period with one doctor, established in Greece, reduce. The salary level of doctors in these countries varies from the minimum (Greece, Bulgaria) to the maximum in Spain. At the same time, the training of medical personnel is carried out according to the Bologna system (bachelor's degree, master's degree, etc.) and is characterized by a long period (4-5 years) of preparing a doctor for independent work.

[Review of foreign healthcare systems and ongoing reforms in China and Vietnam].

The article is devoted to the review of some aspects of health care reform abroad, the emphasis is placed on the study of measures to achieve universal health coverage (HEU) in China and Vietnam. There is a significant similarity of problematic issues in the health care of most countries, which include ensuring equal access to quality medical care, shortage of medical personnel, financing of medical care. A review of the studied reforms showed that those that are addressed to a specific health problem achieve greater success, especially in the field of public health reform. The experience of reforms in China and Vietnam in the field of increasing the availability of medical care demonstrates the importance of improving the financing of the medical industry in the implementation of most reforms. Both countries have implemented reforms in the field of health insurance, but in China basic health insurance was introduced, while in Vietnam more attention was paid to vulnerable groups of the population. Despite the fact that the two countries have made progress in health coverage, inequality in access to medical care has been significantly reduced in Vietnam. It is concluded that the effectiveness of reforms will be more successful if such measures as the use of strategic procurement, improvement of primary health care, improvement of the quality of services, provision of political support and increased financing of health care are implemented.

[Brief description of some aspects of public health in Austria, Belgium, Germany and Estonia].

The article, which reviews some aspects of public health in Austria, Belgium, Germany and Estonia, highlights the achievements of public health in these countries, which is expressed in an increase in life expectancy, primarily due to a reduction in mortality from cardiovascular diseases. In the countries listed above, there is a difference in life expectancy, both between men and women, and between people with higher and basic education. There is still an urgent problem of the prevalence of risk factors - smoking and alcohol consumption, while the level of physical activity of residents of the designated countries can be called high. The fight against risk factors in these States is carried out, among other things, through the implementation of screening programs. The digital transformation in healthcare in Austria, Belgium, Germany and Estonia is also intensifying. A significant part of medical data, including informational and educational materials, is now available to the public in digital format.

[Some aspects of ensuring patients' rights and accessibility of medical care in Austria, Belgium, Germany and Estonia].

The article devoted to ensuring the rights of patients and the availability of medical care in Austria, Belgium, Germany and Estonia notes the experience of creating an institute of independent ombudsmen who plays an important role in this issue. Basically, in these countries, the choice of a medical organization and a doctor is possible, and in Belgium the right to choose an insurance organization is granted. Patients in these countries are given the right to control the process of providing them with medical care, including its payment and joint decision-making with the doctor on treatment tactics. The State also ensures the patient's right to receive preventive and restorative services provided to children free of charge, and compensated for adults in 80% of cases. It is impossible not to recognize the high percentage of citizens of these countries, reaching 98%, satisfied with the medical services provided to them. However, in some countries there is an imbalance in the availability of medical care, which is expressed by high availability of family doctor services and low availability of specialist services, as in Estonia. Nevertheless, this does not cause an increase in the level of corruption in the medical spheres of these countries, which is below the European average. According to the totality of indicators of the availability of medical care, Germany is the leader among the analyzed countries.

[Brief description of the current problems of the health systems of Austria, Belgium, Germany and Estonia].

The article provides a brief overview of the current problems of health systems in a number of European countries and measures aimed at solving them. Noting the high level of health systems in these countries, it is also necessary to recognize their expensive cost due to the predominance of inpatient medical care. Almost all health care systems are experiencing staff shortages of varying degrees of severity, difficulties with ensuring equal access to medical care. Understanding the existing problems leads the governments of a number of countries, such as Austria, to formulate the goals they want to achieve in healthcare and monitor them. Among the measures taken, it is worth noting innovations in healthcare financing, the granting of additional powers to inpatient medical organizations, and others.

[Brief description of current problems and ongoing reforms of healthcare systems in Greece, Bulgaria a nd Spain].

The article is a description of the problems and reforms of the healthcare systems of Greece, Bulgaria, Spain. The range of existing problems includes the imperfection of management and financing of healthcare in these countries, which leads to a high level of co-financing of medical care by the population itself, a shortage of medical personnel and their uneven distribution within countries, the predominance of inpatient medical services, reduced availability (waiting time for medical care). In addition, Greece and Bulgaria have a high prevalence of risk factors for non-communicable diseases with weak or no screening programs. The countries listed above are implementing a number of reforms related to the management and financing of healthcare, and the availability of medical care. However, significant results of reform, with the exception of Spain, are not observed in these countries, including due to the lack of political agreement on the implementation of the necessary reforms.

[Brief description of inpatient care in a number of European countries: Austria, Belgium, Germany and Estonia].

The article devoted to the description of some aspects of inpatient care for the population of a number of European countries presents data on the number of hospitalizations, provision of inpatient beds for the population, financing of inpatient services. There are different approaches in the organization of inpatient care and its management, low rates of occupancy of inpatient beds are recorded, which indicates an oversupply of medical services. As an interesting experience, the facts of attracting trained volunteers in Austria to provide emergency care are given. It is noted that it is necessary to continue to reorient the provision of medical care from the inpatient sector to the outpatient one.

[Brief description of the healthcare systems of Greece, Spain and Bulgaria].

The review of healthcare systems presented in the article notes the diversity of healthcare management in Greece, Spain, and Bulgaria. All these systems have more or less pronounced state subsystems with different centralization of management, the maximum level of which is represented in Bulgaria. Medical care is provided at several levels, while the provision of primary health care still requires improvement in Greece and Bulgaria. A fairly high percentage of GDP spent in these countries on healthcare does not prevent the co-financing of medical services at the expense of personal funds of citizens, including through informal payments. At the same time, in all three countries, the provision of medical care in hospitals still prevails over outpatient care.

[The brief characteristic of certain aspects of functioning of health care systems of Iran and the United Arab Emirates (a review)].

The article presents review of publications and national reports concerning various aspects of functioning of health care systems of Iran and the UAE. It is noted that the state in these countries plays different role in supporting population with medical care. It is larger and more significant in Iran than in the UAE. At that, private medical organizations dominate in health care of both countries in area of out-patient care (in the UAE it expressed more intensively). The analysis of medical insurance demonstrated that in the UAE insurance systems and accessibility of medical care for citizens and expatriates differ significantly. It is emphasized that quality and accessibility of medical care in Iran was impacted by international sanctions that in the first place affected provision of patients with imported medicines. The characteristics of these health care systems include the transfer of functions of provision of medical and educational services to medical universities in Iran and implementation of mandatory private health insurance in the UAE.

[The short characteristic of particular aspects of of public health of Greece, Spain, Bulgaria].

The article presents short characteristic of relevant scientific publications concerning some aspects of public health of Greece, Spain and Bulgaria and presented in the PubMed database in 2014-2020. The rather high indicators of life expectancy, low values of maternal and infant mortality are marked. The best results are established in Spain. The high prevalence of chronic non-communicable diseases and their risk factors persists in countries analyzed, especially in Bulgaria and Greece. The health care systems of Greece, Spain and Bulgaria implement projects of digital transformation of medical care support. The most successful in this respect is Spain, while in Bulgaria and Greece information systems in health care remain fragmented.

[The medical mistakes as consequence of poor communication].

The article is devoted to medical errors and complaints of patients, as well as to role that communications of interested parties plays in this. The patients complaints are often caused by lack of information, unprofessional approach (lacking of respect to patient and lack of empathy, poor communication skills, abusing of one's official position). The models of response of medical workers to mistakes made are described. The algorithm of physician's actions in case of accomplishing medical error is proposed.

[Analysis of the provision of medical personnel in the subjects of the North Caucasus Federal District].

The article presents the results of a comparative analysis of the provision of medical personnel. Differences in the indicators of provision with specialists of various profiles have been studied. It is noted that in the North Caucasian Federal District the total values ​​of the medical service density indicator are lower than in the Russian Federation by 2.1%. The highest rates of provision with doctors are registered in the republics of Ingushetia with an increase of 32%, and in the republic of North Ossetia. Higher values ​​of the provision indicator with the heads of the organization and their deputies were established in the North Caucasus Federal District than in the Russian Federation. At the same time, in most subjects of the North Caucasus Federal District there is a shortage of specialists in the following specialties: anesthesiologists-resuscitators, pediatric surgeons, neonatologists, pediatricians, psychiatrists, radiologists, epidemiologists. However, the indicator of provision with dentists in the North Caucasus Federal District exceeded the Russian one by 2 times. Based on the analysis, the authors present recommendations, including the need to eliminate the shortage of doctors in a number of specialties, increase the admission to residency in them, strengthen social support measures, temporarily restrict the admission of applicants in the specialty of dentistry, etc.

[The physicians and the patients: who are they one to another?]

The article considers issues of communication between physicians and patients and presents several models of corresponding relationships. The importance of involving patients in therapeutic partnership is emphasized. The barriers to effective communication between physician and patient and ways to overcome them are considered. The attention is paid to rules of effective listening to patients. The problem of receiving from patients their informed consent for particular procedures is considered, including rules of effective conducting "difficult conversation".

[The improvement of medical personnel and post-graduate education within the framework of scientific educational medical cluster "The North-Caucasian"].

The article considers the organization of postgraduate education and clinical activities within the framework of functioning of the North-Caucasian Scientific and Educational Medical Cluster. The analysis of obtained data revealed shortcomings in training of physicians at all stages of their professional career, as well as inadequately effective mechanisms of employment of graduates from medical faculties. To eliminate these shortcomings, the measures have been developed within the framework of NOMK that include computer programs for operational monitoring of public health indices, innovative technologies of education and advanced training of of physicians, exemplified by the Tutor project. The conclusion is made that scientific and educational cluster is an effective tool in area of training and retraining of physicians .